Noveldale
Tuya Smart 4K 8MP Dual Lens PTZ WiFi Security Surveillance CCTV Camera
Frequently Asked Questions
We provide free shipping and deliver your parcel within 3–10 working days. As soon as your package has left warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
We offer free returns within 14 days. All you have to do is send us an email at support@noveldale.com with your order number. We will contact you to start the return process.
Please note that returns must be in original packaging and condition with receipt. If the returned item is not in the acceptable condition it will be refused acceptance.
Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
We normally offer 1 year warranty unless it is specified in the product description.
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Introducing the Tuya Smart 4K 8MP(4MP + 4MP) Dual Lens PTZ WiFi Security Surveillance CCTV Camera
Dual Lens and Dual Screen Functionality
Experience comprehensive monitoring with two video screens in the app. The upper screen is for fixed-position camera viewing, while the lower screen is dedicated to PTZ camera control, offering you flexible monitoring options.
270° Pan & 90° Tilt Rotate
Enjoy remote control over the camera's viewing angle. With a 270° horizontal rotation and a 90° vertical tilt, you have the power to navigate every corner effortlessly using your mobile phone.
Smart Night Vision with Dual Light Sources
The camera features dual light sources with built-in white LED and IR LED. Choose between color night vision or infrared black and white night vision to suit your surveillance needs, ensuring clear visuals day or night.
IP66 Waterproof and Dustproof Design
Built to withstand various environments, the camera boasts an IP66-rated case, offering protection against water, sun, and dust. It's adaptable to any setting, ensuring consistent performance.
AI Human Detection Alerts
With intelligent human detection technology, the camera swiftly identifies human targets, triggering immediate app notifications to keep you informed about activities in real-time.
AI Auto Tracking
When movement is detected in the protected area, the camera automatically tracks the moving object, ensuring you stay informed about potential threats or activities.
Real Two-Way Audio Communication
Stay connected wherever you are. The built-in microphone and speaker enable real-time video and two-way audio communication, allowing you to interact with visitors or monitor your surroundings remotely.
Support for TF Card and Cloud Storage (Additional Cost)
Securely store footage with the option of local backup using a TF card of up to 128GB or opt for cloud storage (additional cost) for convenient data access and backup.
Alexa and Google Assistant Integration
Seamlessly integrate your camera with Alexa and Google Assistant for voice-controlled monitoring and quick access to live feeds.
Dual Connectivity Options
Enjoy flexibility in connection. This camera supports both wireless and wired connections, ensuring a reliable connection regardless of your network setup.
Tuya Smart App Remote Access
Stay informed with live video feeds anytime, anywhere. The Tuya Smart app enables remote access, allowing multiple users to view live video simultaneously from their smartphones.
Enhance your surveillance with the Tuya Smart 4K 8MP Dual Lens PTZ WiFi Security Surveillance CCTV Camera, featuring advanced technology for comprehensive monitoring, AI-powered alerts, and versatile connectivity options for seamless surveillance control.
Packing List
- 1x PTZ WIFI Camera
- 1x User Manual
- 1x Power Supply
- 1x Screws Bag
Note: the SD Card is optional.
