Noveldale
Jooan 5MP Smart PTZ Camera
Frequently Asked Questions
We provide free shipping and deliver your parcel within 3–10 working days. As soon as your package has left warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
We offer free returns within 14 days. All you have to do is send us an email at support@noveldale.com with your order number. We will contact you to start the return process.
Please note that returns must be in original packaging and condition with receipt. If the returned item is not in the acceptable condition it will be refused acceptance.
Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
We normally offer 1 year warranty unless it is specified in the product description.
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Enhance your home security with the Jooan 5MP Smart PTZ Camera. This cutting-edge surveillance solution offers an array of advanced features designed for seamless monitoring and peace of mind.
- Dual-Band WiFi Connection: This camera supports both 2.4GHz and 5GHz WiFi bands, ensuring a stable and fast connection, no matter your network setup.
- Clear Two-Way Audio: Communicate directly with family or deter intruders with the built-in enhanced microphone and speaker. Whether you're warning off thieves, screening visitors, or chatting with loved ones, this feature gives you a real-time, interactive experience.
- Auto Tracking & Alarm System: Activate the automatic tracking function, and the camera will follow moving objects, rotating the PTZ to keep them in view. This movement is recorded to the SD card, and you'll receive instant alerts on your mobile device.
- Smart Night Vision Mode: With the white LED light on, enjoy colorful night vision. Choose from three night modes to get the best visibility in any lighting condition, ensuring clear, detailed footage around the clock.
- Pan & Tilt - Wide Angle: Benefit from a crystal-clear live stream with high-definition quality. The 355° horizontal pan and 90° vertical tilt provide complete 360° coverage, eliminating blind spots and giving you full control over your monitoring area.
- Support Fixed-Point Cruise: Set multiple preset points in the app and use cruise monitoring to oversee every corner of your home. This feature ensures that no area goes unchecked, providing comprehensive surveillance.
- P2P Remote & Multi-User Monitoring: Compatible with Android, iOS, and Windows, this camera allows you to share access with family and friends. Multiple users can view the live feed simultaneously, making it easy to share important moments and ensure collaborative monitoring.
- SD Card & Cloud Storage: Enjoy free 30-day cloud storage and support for up to a 128GB SD card. This dual storage option guarantees that your data is secure and easily accessible.
Whether you're looking to keep an eye on your baby, monitor your home, or ensure 24-hour security, the Jooan 5MP Smart PTZ Camera is the ultimate solution for all your surveillance needs.
Package Details:
- 1 x IP camera
- 1 x Power supply
- 1 x Bracket
- 1 x Screw pack
- 1 x English instruction manual
