Noveldale
Tuya Smart 1080P Indoor WiFi Security Surveillance CCTV Camera
Frequently Asked Questions
We provide free shipping and deliver your parcel within 3–10 working days. As soon as your package has left warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
We offer free returns within 14 days. All you have to do is send us an email at support@noveldale.com with your order number. We will contact you to start the return process.
Please note that returns must be in original packaging and condition with receipt. If the returned item is not in the acceptable condition it will be refused acceptance.
Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
We normally offer 1 year warranty unless it is specified in the product description.
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Introducing the Tuya Smart 1080P Indoor WiFi Security Surveillance CCTV Camera – your reliable guardian for peace of mind. With its impressive features, this camera ensures your home's safety is never compromised.
Crystal Clear 1080P Full HD: Enjoy sharp and detailed video quality, capturing every moment with clarity.
Motion Detection: Stay alert as the camera instantly notifies you when it detects any movement, keeping you informed about any activity around your home.
Night Vision: Even in complete darkness, our camera sees what's happening thanks to its night vision capability, providing 24/7 protection.
Two-Way Audio: Communicate with loved ones or deter unwanted visitors with the built-in microphone and speaker, offering a real-time, two-way conversation.
TF Card & Cloud Storage: Choose your preferred storage method – save footage locally on a TF card or securely in the cloud, ensuring you never miss a moment.
Mobile Remote View: Keep an eye on your property from anywhere, anytime. Access live feeds and recorded footage remotely through your smartphone.
Mini Size, Easy Installation: Its compact design blends seamlessly into any room, and the simple setup process ensures you're up and running in no time.
Experience superior home security with the Tuya Smart 1080P Indoor WiFi Security Surveillance CCTV Camera. Protect what matters most with ease and confidence.
1 Year Warranty
FAQ - Cloud Storage WiFi Camera
1) Do I need to purchase cloud storage service?
This camera comes equipped with both cloud storage and standard SD card storage options. If you prefer not to use cloud storage, you can simply insert an SD card for your recordings.
2) What should I do if the camera gets stolen?
No need to worry. This camera features cloud storage capabilities, meaning your videos are securely stored on cloud servers. Even if the camera is stolen, you can retrieve your videos using your cloud storage account.
3) Can the camera support simultaneous recording to both SD card and cloud storage?
Absolutely. If you insert an SD card and purchase cloud storage service, you can record to both storage options simultaneously.
4) Which cloud service provider do you use, and is it free?
We utilize Amazon cloud servers, and yes, we offer a complimentary 15-day cloud service trial for everyone. After the trial period, you can choose to continue the service at an affordable cost.
5) How is individual privacy protected with cloud storage?
Our server is hosted on Amazon cloud infrastructure, which supports US-EU Safe Harbor and ISO/IEC27001:2013 standards, ensuring high levels of safety and privacy certification for your data.
Customer Reviews
Is as described in the post. The camera is compact, but it's better than I expected. The packaging is superior to any. Shipping exceeded my expectations, very satisfied, if I will buy again.
Highly recommended, I will buy others again
Meets expectations.
Arrived fast, as described, love it! I will order again
Tuya Smart 1080P Indoor WiFi Security Surveillance CCTV Camera
